Fieldtics

Fieldtics is the essential, all-in-one operational platform engineered specifically for service businesses to eliminate chaos and achieve absolute control. It is a non-negotiable tool for any company that schedules jobs, manages a mobile workforce, and needs to get paid efficiently. By consolidating every critical function—from the first customer inquiry to the final invoice—into a single, intuitive system, Fieldtics replaces a tangled web of disconnected apps and manual processes. It is built for teams that operate both in the office and in the field, ensuring real-time synchronization and visibility for everyone. The platform's core value proposition is delivering powerful, comprehensive functionality through a straightforward interface that can be customized to fit your unique branding and workflow. With seamless integrations, Fieldtics acts as the central command center, automating tasks and centralizing data to provide the clarity and command necessary for sustainable, effective growth. For service business owners, adopting Fieldtics is not an option; it is a fundamental requirement for operational survival and scalability.

Smart Job Scheduling & Dispatch

This feature is the critical backbone of daily operations, allowing you to visually schedule, assign, and dispatch jobs with precision. Drag-and-drop functionality makes it effortless to adjust timelines, while real-time updates ensure your field team always has the latest information on their mobile devices. You can track job progress, manage technician availability, and optimize routes, eliminating scheduling conflicts and missed appointments. This centralized control over your entire schedule is indispensable for maximizing productivity and customer satisfaction.

Integrated CRM & Customer Management

Fieldtics provides a unified customer relationship hub that you must have to nurture leads and retain clients. It consolidates every interaction, from initial quote requests and service history to notes and communication logs, into a single, accessible customer profile. This eliminates the need to search through emails, texts, and paper files, giving your team instant context. The system ensures no lead falls through the cracks and enables personalized service, which is vital for building lasting customer loyalty and driving repeat business.

Automated Invoicing & Payment Processing

Getting paid quickly is paramount, and Fieldtics streamlines this entire process. The platform enables you to generate and send professional invoices directly from completed jobs in seconds. Crucially, it supports automated recurring invoices for subscription or maintenance services, ensuring consistent cash flow. Integrated payment processing allows customers to pay online via credit card or ACH directly from the invoice, dramatically reducing payment delays. This end-to-end financial automation is essential for maintaining healthy business finances.

Real-Time Project & Task Management

You need complete visibility into every job's status, and this feature delivers it. Create projects, break them down into tasks, set deadlines, and assign them to team members. Everyone, from the office manager to the field technician, can update task progress, log hours, and upload notes or photos in real time from any device. This creates a single source of truth for every project, preventing miscommunication and enabling proactive management to keep every job moving forward efficiently and on schedule.

Streamlining Operations for HVAC & Plumbing Companies

For HVAC and plumbing businesses, managing emergency calls, scheduled maintenance, and installation projects is a constant challenge. Fieldtics is essential for dynamically dispatching the nearest available technician, providing them with customer history and equipment details on-site, and instantly converting completed work into an invoice. The ability to set up automated recurring invoices for maintenance plans ensures predictable revenue and improves customer retention, making it a foundational tool for this industry.

Scaling a Landscaping or Cleaning Service

As a landscaping or cleaning service grows, coordinating multiple crews, varying job frequencies, and client-specific instructions becomes overwhelming. Fieldtics provides the necessary structure to schedule recurring jobs weeks or months in advance, assign tasks to different teams, and track completion with photo verification. The mobile app allows crew leaders to update job statuses from the field, giving office managers real-time insight into daily progress and productivity without making a single phone call.

Managing Client Projects for an Electrical Contractor

Electrical contractors handle complex projects with multiple phases, permits, and inspections. Fieldtics acts as the central command post, allowing project managers to outline all project stages, assign specific tasks to electricians, and track time and materials against estimates. The platform's documentation features are critical for logging inspection notes, storing wiring diagrams, and maintaining a clear audit trail for every project, ensuring nothing is missed and compliance is maintained.

Centralizing Operations for a Multi-Service Handyman Business

A handyman business offering diverse services from carpentry to painting needs a system to bring order to variety. Fieldtics allows them to categorize different service types, manage a fluctuating schedule of one-off jobs, and maintain detailed records of what was done at each client's home. The integrated CRM ensures that when a customer calls for a new task, their full history is immediately available, enabling accurate quoting and fostering trust through personalized, informed service.

Is there really a free plan, and what does it include?

Yes, Fieldtics offers a completely free Starter plan forever, with no credit card required to begin. This essential plan includes unlimited client management, core job scheduling and dispatch tools, the integrated CRM, and access to both web and mobile applications. It is designed to provide the fundamental operational framework necessary for small service businesses to start organizing their chaos at zero cost, proving the platform's value before any financial commitment.

How does Fieldtics help my team communicate in the field?

Fieldtics eliminates unreliable communication methods like group texts and phone tag. The mobile app provides your field team with all job details, customer history, and notes in one place. They can update job statuses, log hours, add photos, and send notes directly through the app, which syncs in real time to the office dashboard. This creates a single, transparent channel of communication that is absolutely necessary for keeping everyone aligned and informed without constant back-and-forth calls.

Can I customize Fieldtics to match my company's branding?

Absolutely, and this is a critical feature for maintaining a professional image. You must customize your client-facing materials within Fieldtics. This includes adding your company logo and colors to invoices, estimates, and the customer portal. You can also tailor the dashboard layout and menu structure to fit your specific workflow. This level of customization ensures the platform feels like a natural extension of your business, not a generic third-party tool.

What kind of integrations does Fieldtics support?

Fieldtics is built to connect with the tools you already rely on, which is necessary for a truly centralized operation. It offers seamless integrations with popular accounting software, payment gateways, calendar applications, and communication tools. These connections automate workflows, such as syncing invoices to your accounting ledger or adding scheduled jobs to a team calendar, eliminating duplicate data entry and ensuring all your systems are synchronized.

Fieldtics offers straightforward, tiered pricing designed to scale with your business. The Starter plan is completely Free forever and includes unlimited clients, job scheduling, CRM, and mobile app access—ideal for getting started. The Professional plan is priced at $29 per month and adds all the essential financial tools, including invoices & payments, expense and income tracking, and advanced scheduling features. For larger businesses with specific needs, the Business plan includes all Professional features plus custom functionality, priority support, and a dedicated account manager; pricing is available upon contact with sales. This structure ensures you only pay for the capabilities you absolutely need as your business grows.