Hush Touch | Voice-to-Text for MacOS vs Quitlo

Dual-Engine Recognition

Hush Touch utilizes two sophisticated Apple dictation engines to provide an unparalleled dictation experience. The DictationTranscriber engine captures natural flow and punctuation, while the SFSpeechRecognizer enhances custom vocabulary recognition. This powerful combination ensures that your spoken words are transcribed accurately, making it ideal for professional environments where precision is crucial.

Custom Vocabulary

With the ability to store up to 500 custom terms, Hush Touch adapts to your unique language needs. It learns from your corrections and recognizes specialized jargon, brand names, and technical terms, making it perfect for professionals in fields like medicine, technology, and law. This feature ensures that the app evolves with you, improving its accuracy over time.

Smart Text Processing

Hush Touch incorporates intelligent text processing capabilities, including filler word removal, auto-correction for common mistakes, and formatting options for lists and snippets. This ensures that your transcriptions are not only accurate but also polished and professional, saving you time in the editing process.

Context Modes & Hands-Free Operation

Switch between different context modes like General, Email, Code, and Notes to tailor the dictation experience to your needs. With hands-free operation available through Siri, you can initiate dictation simply by voice, allowing for a truly seamless and efficient workflow.

Adaptive AI Voice & Text Conversations

Quitlo's core feature is its intelligent AI agent that initiates real conversations, not forms. When a churn signal is detected, it engages the customer in a two-minute dialogue via voice or text. The AI listens empathetically and asks dynamic follow-up questions to dig beyond surface-level answers, uncovering the full context and true reasons behind a customer's decision to leave or express dissatisfaction.

Automated Signal Detection & Triggering

The platform automatically monitors your customer lifecycle for critical churn signals. It detects events like a subscription cancellation, a low NPS/CSAT score, a failed payment, post-onboarding silence, or a win-back opportunity. This automation ensures no at-risk customer slips through the cracks, initiating a timely conversation when the experience is fresh and the save opportunity is highest.

Structured, Actionable Intelligence Delivery

Every AI conversation is instantly analyzed and transformed into a concise, structured summary delivered to your team's workflow tools like Slack or Jira. The summary clearly outlines the churn reason, customer sentiment, any competitor mentions, a quantified save opportunity level, and a specific suggested next action. This turns qualitative feedback into immediate, prioritized tasks.

Five Integrated Conversation Entry Points

Quitlo provides one consistent AI conversation engine across five critical customer journey moments: Cancel Flows, Surveys (for low scores), Payment Recovery, post-onboarding Check-Ins, and Win-Back campaigns. This unified approach means you get the same depth of intelligence regardless of where or why the conversation starts, covering every potential churn vector.

Drafting Emails

Hush Touch is perfect for busy professionals who need to draft emails quickly and efficiently. Simply dictate your message, and the app will handle punctuation and formatting, allowing you to focus on your content rather than typing.

Taking Notes

Students and researchers can benefit immensely from Hush Touch by dictating lecture notes or ideas on the go. The app's ability to recognize specialized vocabulary makes it a valuable tool for capturing complex concepts accurately.

Document Creation

Whether you are writing reports, articles, or creative content, Hush Touch enables you to create documents hands-free. The adaptive learning feature allows it to learn your writing style, ensuring your documents maintain a consistent voice.

Coding and Technical Documentation

For software developers and engineers, Hush Touch offers a unique advantage by accurately recognizing technical terms and jargon. This helps streamline the creation of code comments and technical documentation, enhancing productivity.

Replacing Ineffective Exit Surveys

When a customer cancels, a static exit survey gives you a dropdown reason like "Too expensive." Quitlo intervenes with a conversation that reveals the full story: "Pricing because my boss switched our whole org to HubSpot's enterprise deal. I'd stay if you had team pricing." This transforms a dead-end data point into a specific, actionable save opportunity and product insight.

Recovering Failed Payments

A failed payment is often a precursor to churn, not just a technical glitch. Quitlo automatically engages these customers with a supportive conversation to understand if the issue is budgetary, a process problem, or a loss of intent. This allows your team to address the root cause proactively, recovering revenue that would otherwise be lost to silent attrition.

Understanding Low NPS or CSAT Scores

A low score in a survey is a signal, not an answer. Quitlo triggers a follow-up conversation with detractors or passives to dive deep into their negative experience. Instead of just a "3 out of 10," you learn the specific feature gap, support issue, or misunderstanding that caused the low rating, enabling targeted service recovery and product improvements.

Conducting Post-Churn Win-Back Campaigns

For customers who have already left, Quitlo can initiate win-back conversations at a strategic time (e.g., 90 days post-churn). The AI respectfully explores if their situation or needs have changed, identifying those open to returning and understanding what it would take. This turns a cold win-back email into a personalized, intelligence-driven re-engagement opportunity.

Hush Touch is a cutting-edge voice-to-text application designed specifically for macOS users who seek a fast, natural, and private dictation experience. This essential tool operates entirely on-device, ensuring that your voice data remains secure and offline, eliminating the need for cloud dependency. With a lightweight footprint of just 5.5 MB, Hush Touch integrates seamlessly into your daily writing routines, allowing users to draft emails, messages, notes, documents, and more hands-free. By harnessing the power of dual Apple transcription engines and an advanced Apple Intelligence final processing pass, Hush Touch delivers remarkably accurate and polished text. Whether you are a professional or a casual user, this app enhances your productivity by learning your vocabulary over time, improving punctuation, and helping you maintain a clear tone while respecting your privacy. With a one-time purchase of just $20 for a lifetime license, Hush Touch is an indispensable tool for anyone looking to elevate their dictation experience on Mac.

Quitlo is the essential Churn Intelligence Platform built exclusively for B2B SaaS companies. It solves the critical problem of losing customers without understanding why. Traditional methods like exit surveys and cancel forms are fundamentally broken, delivering abysmal response rates and one-word, useless answers like "pricing." This leaves your team guessing, unable to act or save revenue. Quitlo replaces these static tools with adaptive, empathetic AI conversations that engage customers via voice or text at the exact moment they signal departure—like a cancellation, a low NPS score, or a failed payment. The AI conducts a genuine two-minute dialogue, asking intelligent follow-up questions to uncover the complete, nuanced story behind the churn signal. Within minutes, a structured, actionable summary is delivered directly to tools like Slack or Jira, highlighting the precise churn reason, customer sentiment, competitor mentions, and clear save opportunities. For teams losing customers they don't understand, Quitlo is not a nice-to-have; it's a necessity. It transforms a single, vague data point into a concrete retention strategy, enabling you to save at-risk revenue and learn what's truly driving customer decisions. It is the indispensable missing layer for any SaaS business serious about reducing churn.

How does Hush Touch ensure privacy?

Hush Touch processes all voice data entirely on your Mac, with zero reliance on cloud services. This means your information remains secure and private, providing peace of mind as you dictate.

Can I customize the vocabulary?

Yes, Hush Touch allows you to store up to 500 custom terms and learns from your corrections, adapting to your specific vocabulary needs over time.

Is there a trial version available?

Absolutely! Hush Touch offers a 7-day free trial with no credit card required, allowing you to experience its features firsthand before making a purchase.

What happens if I need support or assistance?

Hush Touch provides comprehensive support resources, including FAQs and a user guide, ensuring you have all the assistance you need to make the most of the app.

How is Quitlo different from traditional exit surveys?

Traditional exit surveys are passive, static forms with low response rates that yield one-word answers without context. Quitlo is proactive, using an adaptive AI to conduct a real-time conversation. It asks follow-up questions to uncover the complete "why" behind a decision, delivering nuanced, actionable intelligence instead of a simplistic dropdown selection.

What if a customer doesn't want to talk to an AI?

The AI conversation is always presented as an optional choice for the customer. The initial engagement is empathetic and non-intrusive, asking if they'd be open to a quick two-minute chat to provide feedback. This respectful approach often yields higher engagement than a mandatory form. If they decline, you still capture the initial signal.

How does the AI voice conversation work technically?

A customer can press a button to start a live, real-time voice call with Quitlo's AI agent. They speak naturally, and the AI processes the speech, understands intent, and responds with empathetic, context-aware follow-up questions—just like a human interviewer would—all within the same two-minute window to capture the full story.

We use Delighted. Can Quitlo replace it?

Yes, absolutely. With Delighted shutting down, Quitlo is the direct and superior replacement. It does everything Delighted did for survey distribution and score collection, but critically adds the AI voice and text conversation layer to understand the "why" behind low scores. Quitlo is offering a free 3-month transition period for Delighted users.

Hush Touch | Voice-to-Text for MacOS is a cutting-edge dictation app designed specifically for macOS users who prioritize privacy and efficiency. As part of the AI Assistants category, it offers a reliable and natural voice-to-text experience by leveraging advanced on-device technology. Users often seek alternatives to Hush Touch due to various reasons, including pricing, specific feature requirements, or compatibility with different platforms. When choosing an alternative, consider factors such as offline functionality, accuracy of transcription, ease of use, and the overall integration with your writing workflow. A good alternative should also provide a balance of privacy and performance while fitting within your budget and meeting your dictation needs.

Quitlo is an AI-powered Churn Intelligence Platform designed for B2B SaaS companies. It moves beyond ineffective surveys by using adaptive voice and text conversations to uncover the real reasons behind customer churn, delivering actionable insights directly to teams. Users may seek alternatives for various reasons, such as budget constraints, a need for different integration capabilities, or a preference for a platform with a broader or narrower feature focus than Quitlo's specialized churn analysis. When evaluating other solutions, prioritize platforms that can genuinely move beyond simple data collection. Look for tools that actively engage customers, provide deep qualitative insights, and seamlessly deliver those findings into your existing workflow for immediate action.