Postal

About Postal

Postal is the essential, AI-native virtual mailbox and business address solution designed for modern companies that cannot afford to mismanage their physical mail. It provides a legitimate, professional street address for all government, IRS, banking, and vendor correspondence, eliminating the unprofessionalism and risk of using a home or shared office address. This service is a non-negotiable tool for startups, remote teams, international businesses, and established companies seeking operational security and efficiency. Postal's core value proposition is transforming chaotic physical mail into a streamlined, digital workflow. It goes beyond simple mail scanning by integrating powerful AI that instantly summarizes content, flags urgent items, extracts deadlines, and recommends actions. With built-in SOC 2 and HIPAA compliance, on-site secure processing, and optional expert compliance task handling, Postal is not just a convenience—it is a critical component for business legitimacy, security, and compliance in a digital-first world.

Features of Postal

AI-Powered Mailroom

This is the indispensable core of Postal. Its AI doesn't just scan your mail; it intelligently processes it. You receive instant, accurate summaries of each piece of mail, with clear highlighting of urgent items, extracted due dates, and recommended next steps. You can even chat with your mail to ask questions and extract specific information, with citations back to the original document. This feature is mandatory for cutting through clutter and ensuring no critical deadline or action item is ever missed.

Secure Virtual Mailbox & Address

Postal provides a permanent, real street address that becomes your official business location. All mail is received at their secure, on-site facilities, scanned, and uploaded to your private digital dashboard. From there, you can view, download, forward, or securely shred any item with a single click. This feature is absolutely necessary for establishing a professional presence, protecting personal privacy, and accessing your mail securely from anywhere in the world, 24/7.

Compliance-First Infrastructure & Services

Security and compliance are not optional. Postal's platform is engineered to SOC 2 and HIPAA standards, ensuring sensitive PII and PHI are protected. Furthermore, they offer optional hands-on compliance support. You can instantly tag their expert team to handle filings, licensing mail, and other regulatory tasks directly. This feature is critical for businesses in regulated industries like insurance, law, and accounting to mitigate risk and save immense time.

Electronic Check Deposit

Processing physical checks is a major operational bottleneck. Postal solves this by scanning incoming checks and enabling you to request deposits directly through your dashboard. They work with your bank to process deposits electronically via secure lockbox or remote deposit capture. This feature is essential for improving cash flow, reducing manual work, and getting funds into your account faster without ever touching a paper check.

Use Cases of Postal

Startups & Remote Companies

For startups and fully remote teams, a professional address is fundamental for incorporation, banking, and credibility. Postal's digital mailroom is absolutely necessary to operate efficiently from anywhere. It ensures founders never miss a legal notice, tax document, or investor correspondence, all while maintaining a unified business address as the team scales and moves.

International Businesses Expanding to the U.S.

Establishing a U.S. presence requires a physical mailing address. Postal is the critical first step, providing a legitimate U.S. street address for company registration, tax IDs (EIN), and banking. Their AI summaries and mail forwarding are vital for managing overseas communications without delay, making cross-border operations seamless and compliant.

Accounting & Law Firms

These firms handle highly sensitive client documents daily. Using Postal is a necessity to safeguard client data (PHI/PII) with HIPAA-compliant mail handling. The ability to securely receive, scan, and digitally archive client tax documents or legal notices, while leveraging compliance services for complex filings, is indispensable for maintaining trust and meeting professional standards.

Property Management & LLC Portfolios

Managing multiple LLCs or property entities often leads to mail chaos. Postal is essential for consolidating all mail to one secure, professional address. The AI sorts mail by entity, and electronic check deposit is crucial for seamlessly processing rent payments or vendor refunds from tenants, eliminating trips to the bank and streamlining financial management.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is an essential service that provides your business with a permanent physical mailing address. Postal receives your physical mail and packages at their secure facilities, scans the exterior and contents, and uploads them to your private online dashboard. You then get digital notifications and can manage your mail remotely—viewing, downloading, forwarding, or shredding documents. This is a non-negotiable solution for maintaining a professional address, protecting privacy, and achieving complete mail mobility.

How does Postal handle check deposits?

When a check arrives at your Postal address, it is securely scanned into your digital mailbox. You then log into your dashboard, view the scanned check, and can request an electronic deposit directly. Postal partners with your banking institution to process the deposit through secure electronic methods like lockbox services or remote deposit capture (RDC). This feature is critical for accelerating cash flow and eliminating the manual, time-consuming process of physically depositing checks.

What does Postal's AI actually do?

Postal's AI is a fundamental productivity tool. It automatically analyzes the content of every scanned mail piece. It generates concise summaries so you grasp the content instantly, identifies and flags urgent items like legal notices or bills, extracts key details such as due dates and amounts, and suggests required actions. You can also interact with it conversationally, asking questions about your mail to get specific answers with document citations. This AI is necessary to transform passive mail into an actionable, prioritized task list.

Is Postal secure and compliant for sensitive documents?

Absolutely, security and compliance are the foundation of Postal's service. Their operations and technology are built to meet rigorous SOC 2 and HIPAA compliance standards. All mail is processed in their own secure, access-controlled facilities, not outsourced. This ensures sensitive personal information (PII), protected health information (PHI), and legal documents are handled with the highest level of security, making it a trustworthy and necessary choice for businesses in regulated industries.