Cosy

About Cosy

Cosy is an essential Slack-native automation platform designed to transform your workspace into a thriving, engaged community without the manual overhead. Built specifically for community managers, founders, and team leaders, Cosy addresses the critical, time-consuming tasks that are necessary for community health but often get neglected. Its core value proposition is clear: automate the foundational elements of community management to save hours every week while significantly boosting member engagement and safety. By operating directly within Slack, it eliminates the need for members to switch contexts or learn new tools, ensuring seamless adoption. Cosy tackles the vital necessities of welcoming new members, fostering connections between existing ones, creating a searchable knowledge base of members, highlighting valuable content, and maintaining a positive environment through moderation. For any Slack community aiming to grow beyond a simple chat group into a meaningful network, Cosy provides the non-negotiable automation and structure required to scale efforts sustainably and effectively.

Features of Cosy

Automated Onboarding Sequences

Automate up to 10 distinct welcome DM sequences to ensure every new member feels valued immediately, even if they join outside your working hours. You can configure messages to be sent from you, a team member, or the Cosy bot, with fully customizable content, emojis, links, and precise timing delays. This feature is a necessity for consistent, scalable first impressions, saving countless hours of manual outreach and guaranteeing no new member is ever left unnoticed or unwelcomed in your community.

Automated Member Introductions

Grow engagement organically by automatically connecting your community members through direct, personalized introductions in DMs. You set the cadence—every 1, 2, 3, or 4 weeks—and Cosy handles the rest, randomly matching opted-in members while avoiding recent pairings. Introductions happen in a 3-person DM including the Cosy bot, allowing you to jumpstart conversations. This feature is essential for breaking the ice and fostering the serendipitous, 1:1 relationships that are the bedrock of a strong community.

Slack-Native Member Directory

Create a fully searchable member directory without ever leaving Slack. Customize up to 10 profile fields (text, single-select, multi-choice) and prompt members to fill them via a simple notification. Members can then search by keyword and filter for completed profiles using a slash command. This directory is a must-have for helping members find the right people for help, collaboration, or networking, turning your Slack member list into an actionable, valuable resource.

Content Highlights & Moderation Tools

Instantly surface your community's most valuable content or identify gaps with slash commands like /most-engaged-messages and /unreplied-messages. Simultaneously, protect your community's safety with automatic detection of duplicate posts (a common spam tactic) and abusive language. These tools are critical for saving moderation time, promoting quality discussions, and ensuring a positive, secure environment for all members without constant manual oversight.

Use Cases of Cosy

Scaling Founder-Led Communities

For founders and solopreneurs building a community around their product, manually onboarding and engaging every member is impossible at scale. Cosy automates the essential personal touchpoints, from the first welcome to facilitating member connections, allowing the founder to focus on strategy and high-level engagement while the community grows warmly and systematically on autopilot.

Boosting Engagement in Large Professional Networks

In large Slack workspaces for professional associations or industry groups, members can feel lost. Cosy's automated introductions and searchable member directory are necessary to break down silos, enable meaningful networking, and help members quickly find experts or peers with shared interests, directly translating a large member count into active, valuable interactions.

Maintaining Consistent Onboarding for Educational Cohorts

For bootcamps, courses, or cohort-based communities, a structured and timely onboarding sequence is critical for student success. Cosy ensures every new cohort member receives identical, comprehensive welcome information and resources at the right moments, setting the stage for engagement and ensuring no one misses key instructions due to manual error or timezone differences.

Proactive Community Moderation and Insight

Community managers need to efficiently monitor health and safety. Cosy's moderation tools automatically flag spam and abuse, a non-negotiable for maintaining standards. Furthermore, the content highlight features are essential for quickly identifying top-performing content to celebrate and unreplied questions to address, ensuring the manager's limited time is spent on the most impactful actions.

Frequently Asked Questions

How does the automated onboarding work?

When a new member joins your Slack, Cosy triggers a pre-configured sequence of welcome DMs. You can set these messages to send immediately or on a delay (minutes, hours, or even months later). The messages can be fully personalized with the member's name, links, and emojis, and can be sent from your account, a teammate's, or the Cosy bot. This guarantees a consistent and timely welcome for every single member.

Can members opt-out of automated introductions?

Yes. The automated member introductions feature is based on an opt-in model. Community members can choose whether they wish to be included in the regular matchmaking. For those who opt-in, Cosy intelligently pairs them randomly while avoiding matching the same people together in quick succession, ensuring fresh and valuable connections.

Where do members access the Member Directory?

Members can access the directory entirely within Slack. They can open the Cosy app from their Slack sidebar or use the /member-directory slash command in any public channel to receive a direct link. There is no need to visit an external website, making it a seamless and native experience for finding and connecting with other community members.

What does Cosy cost?

Cosy offers a free plan for communities with up to 250 members. For unlimited members and full access to all features, a 30-day free trial is available. After the trial, paid plans begin, offering a cost-effective solution compared to similar tools, with pricing scaling based on the size of your community. You can install it directly from the Slack App Directory to start the trial.

Pricing of Cosy

Cosy provides a free plan supporting communities with up to 250 members. For larger communities or access to all advanced features, a 30-day free trial is available for the unlimited members plan. After the trial period, subscription pricing applies based on the total number of members in your Slack workspace. This tiered structure is designed to be a more affordable and straightforward alternative to other community automation platforms, ensuring essential community management tools are accessible as your network grows. Detailed pricing can be confirmed upon installing the app and starting the trial.