Sobel

About Sobel

Sobel is a customer support platform crafted for early-stage startups, allowing seamless user interactions via Messenger embedded in their products. Its unique feature is the integrated knowledge base that enables users to find answers independently, improving support efficiency and overall customer experience.

Sobel offers a simple pricing model with a free version available for small teams and paid plans starting at $10 for additional seats. Users can enjoy robust features, special discounts for early adopters, and a focus on delivering excellent customer support through an accessible, user-friendly platform.

Sobel's user interface is designed for seamless navigation with an intuitive layout. Its unique features, such as the dedicated inbox and knowledge base integration, enhance user experience, making it easy for small teams to manage customer interactions efficiently while providing top-notch support.

How Sobel works

Users begin their Sobel experience by joining the waitlist. Upon launch, they can easily sign up and integrate the Messenger widget into their products. This allows users to interact with support directly. The shared inbox helps teams manage conversations efficiently, while the knowledge base offers self-service options for common queries.

Key Features for Sobel

Messenger Integration

Sobel’s Messenger integration allows customers to connect with support without leaving the product. This unique feature enhances user engagement and satisfaction, providing seamless access to assistance and improving the overall customer experience for startups looking to elevate their support capabilities.

Shared Inbox

With Sobel's shared inbox, support teams can prioritize and assign conversations, streamlining their workflow. This feature ensures that customer inquiries are handled efficiently, enhancing response times and team productivity, allowing small startups to provide exceptional support services with ease.

Knowledge Base

Sobel's knowledge base offers businesses the ability to publish and manage articles for self-service customer support. This unique feature empowers users to find answers independently, reducing the burden on support teams while improving customer satisfaction through readily available information.