Feedbase

Feedbase provides a simple customer feedback widget for easy integration on websites.
July 24, 2024
Web App
Feedbase Website

About Feedbase

Feedbase is a robust platform designed to enhance customer engagement through a versatile feedback widget. Users integrate it effortlessly into their websites using a simple script. The AI-powered dashboard delivers valuable insights into customer opinions, making it perfect for businesses seeking actionable feedback for improvement.

Feedbase offers flexible pricing plans: Free ($0/month) for a single site and one widget, and Startup ($9/month) with unlimited sites and widgets. Upgrading provides access to an AI-powered dashboard and priority support, ensuring users maximize their feedback management capabilities without hidden fees or commitments.

The user-friendly interface of Feedbase is designed to provide a seamless experience when managing customer feedback. Its minimalistic layout makes navigation straightforward, while features like email notifications and an AI-powered dashboard ensure that users easily access vital insights and metrics for their business.

How Feedbase works

Users can easily integrate Feedbase by adding a simple script to their website. Upon onboarding, they can customize the feedback widget to fit their branding. Once live, the widget collects customer feedback, which is displayed in an intuitive AI-powered dashboard. Users can track feedback trends, receive email notifications, and utilize insights to improve their products or services efficiently.

Key Features for Feedbase

AI-Powered Dashboard

Feedbase's AI-Powered Dashboard uniquely provides real-time insights into customer feedback trends, helping businesses understand their audience better. This feature empowers users to analyze responses quickly, guiding decision-making processes to enhance customer satisfaction and overall service effectiveness.

Email Notifications

Email Notifications are a standout feature of Feedbase, ensuring users stay informed about new feedback promptly. This functionality enhances user engagement by allowing businesses to respond quickly, thereby improving customer relationships and fostering a culture of active communication.

Seamless Integration

Seamless Integration is a core feature of Feedbase, enabling users to add the feedback widget to their website effortlessly. This capability means businesses can start collecting valuable customer insights within minutes, streamlining the feedback process while minimizing technical hassles.

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